Policies

Payment

Catpods.com accepts credit cards, debit cards and other forms of payment through Paypal. PayPal is a service that enables you to pay, send money, and accept payments without revealing your financial information. You do not need a PayPal account to pay using their service.

If you can not pay through PayPal, there is a direct checkout feature on our Catpods Etsy Store where you can use your debit or credit card. Please contact us if you need more options.

Domestic Shipping

***SHIPPING NOTE***
Catpods are currently being made to order with a 1-3 week processing time.

We know you're excited to receive your Catpods, so we ship in stock items as quickly as possible, normally within 3-5 business days after your order is received. Items that are not currently in stock may take 5-10 business days to process, as all items are handcrafted. Occasionally there will be a delay in delivery due to our office being closed. If there will be any delay on your order, we always try to notify you as soon as possible.

Domestic US shipping rates are automatically determined per product ordered by the integrated shipping calculator. These are the shipping prices per product:

Kitty Pucks cat toys - $2.50
2 bags Kitty Pucks cat toys - $3.50
Kitty Speed Bumps - $5.99
XL Kitty Speed Bumps - $5.99
2 Kitty Speed Bumps Package Deal - $9.99
The Original Catpods - $10
1 Original Catpod + 1 Kitty Pucks cat toys Package Deal - $10
1 Original Catpod + 2 Kitty Pucks cat toys Package Deal - $10
1 Original Catpod + 1 Kitty Speed Bump™ Package Deal - $10
1 Original Catpod + 2 Kitty Speed Bumps™ Package Deal - $10

We send our packages USPS or FedEx, depending upon weight. Most packages arrive within 2 to 8 days. This can vary by destination and season. You will be provided a shipping confirmation email with tracking number to use at USPS.com or Fedex.com.

Catpods.com is not responsible for lost or stolen packages. All items ship directly to you from the Catpods Studio in the mountains of Western North Carolina.

International Shipping

International shipping rates are available. Please Contact Us and we will be happy to get a shipping rate quote started for you.

International orders will be provided a customs sheet tracking number. Any customs fees incurred are to be payed by the recipient. Catpods.com is not responsible for lost or stolen packages. All items ship directly to you from the Catpods Studio in the mountains of Western North Carolina.

Returns
Due to the (kitty) personal hygiene nature of our products, we can not offer refunds. All sales are final. Should you need advice on purchasing the correct Catpods product for your favorite feline, please send us a message.

If you should have any issues regarding your purchase from Catpods, please contact us. Your satisfaction is very important to us, and we will try our best to remedy the situation if possible.We care about our customers and their happy cats!

If for some reason you find a product has been damaged during shipment, please contact us immediately within 24 hours of receiving the item. Send us an email, take a photo, and save the original packaging.

Copyright Notice

All content included on this site, such as text, graphics, logos, images and video, is the property of Green Cat Industries™ and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Green Cat Industries, with copy right authorship for this collection by Green Cat Industries, and protected by international copyright laws.

Trademarks

Green Cat Industries and Catpods trademarks and trade dress may not be used in connection with any product or service that is not Green Cat Industries or Catpods, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Green Cat Industries or Catpods. All other trademarks not owned by Green Cat Industries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Green Cat Industries.